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Privacy policy of
SHOPDROP MARKETPLACE INC.
SHOPDROP MARKETPLACE INC. (hereinafter "we". “us”, “our” or “Shopdrop”) is committed to protecting and respecting your privacy.
In general, we do not collect, store, use or disclose personally identifying information ("Personal Information") except in very specific instances, such as, for example, when you enroll as a member or user of the Services, as further described below. Whenever we collect such Personal Information, you will have a choice regarding whether to provide it, how it will be used, and to whom it will be disclosed. The instances in which we collect, store, use and disclose Personal Information are specifically described in this Privacy Policy.
The Shopdrop mobile application and shopdrop.ca (collectively refer to as “the Mobile Application” or the “Website”) is an interactive mobile platform designed to allow you to search, browse and purchase consumer goods, including without limitation clothing, office supplies, groceries and supermarket products offered by vendors. We will coordinate the shipment and delivery of merchandise ordered through the platform. (the "Services"). The Services may be accessed at http://www.shopdrop.ca or through the Shopdrop mobile application available on Apple Store and Google Play. The Services may also be located on or accessible from third-party websites and/or applications.
Shopdrop values its visitors and users and their concerns about privacy. To this end, Shopdrop engages in consistent information practices and uses its best efforts to make clear disclosures regarding those practices. This Privacy Policy is a part of that effort.
This privacy policy ("Policy" or “Privacy Policy”) describes how the Personal Information you may provide on the Website, Mobile Application and any of their related products and services is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.
This Policy (together with our terms of use and other documents referred to therein) sets out the basis on which we will deal with the personal information we collect from you, or that you provide us. "Personal information" is defined as information about an individual, such as his name, date of birth, his address, email address or any other information related to his account, including, but not limited to, banking information, credit card information and any other personal information provided by our visitors or users. "Personal information" includes any information that you submit or provide regarding other people. Please read the following privacy policy carefully to understand our vision and practices regarding your personal information, how we use it and how we protect it.
This Policy is a legally binding agreement between you ("User", "you" or "your") and Shopdrop. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy and that you accept the terms of this Privacy Policy and you consent to the collection, use and disclosure of your Personal Information as in accordance with this Privacy Policy.
Shopdrop may decide to change this Privacy Policy from time to time. When we do, we will post the new provisions on this page. Please be aware that, as part of the Services, we may provide links to websites operated by third parties, and may also provide search results and similar services to third parties for display on their own websites or application. Shopdrop not responsible for the information collection or privacy practices or the content of those third-party websites or applications. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
AUTOMATIC COLLECTION OF INFORMATION
When you open the Website or use the Mobile Application, our servers automatically record information that your browser or device sends. This data may include information such as your device's IP address and location, browser and device name and version, operating system type and version, language preferences, the webpage you were visiting before you came to the Services, pages of the Services that you visit, the time spent on those pages, information you search for on the Services, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
COLLECTION OF PERSONAL INFORMATION
You can access and use the Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Services, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, publish content, make a purchase, or fill any online forms on the Services. When required, this information may include the following:
- Personal details such as name, country of residence, etc.
- Contact information such as phone number, email address, address, etc.
- Account details such as user name, unique user ID, password, etc.
- Geolocation data such as latitude and longitude.
- Certain features on the mobile device such as contacts, calendar, gallery, etc.
We may also collect and store the following personal information:
Traffic or clickstream data: Data about traffic and usage is not personally identifying or identifiable, and is not supplemented or combined with personally identifying or identifiable information. Shopdrop may share information it collects with certain selected third parties, but only in aggregated, anonymous form. For example, we may tell an advertiser that a certain number of people are purchasing a certain item. We may collect some information regarding use of the Services by observing browser functions and the files (pages) members or users and visitors access. For example, Shopdrop servers may collect information about the site from which you entered to enable Shopdrop to calculate and pay its affiliates, information about the most frequently searched terms to help its advertisers provide the most relevant search results, information about usage to check for fraudulent behavior or other abnormalities and to ensure that our Services are technically superior. In addition to the foregoing applications, Shopdrop may use the information (in aggregate form) to better design the Services.
financial information such as credit card information or bank account information, as well as any other information that you provide through our Website or Mobile Application;
If you contact us, we could save and preserve this correspondence;
If you send a message to our drivers, vendors or third-party service providers, said message will be registered in our database and can be accessed by Shopdrop;
We may also ask you to complete surveys used for research purposes, although you do not have to answer. Your answers to these surveys can be linked to your account and can be saved in our files;
Billing and other information you provide by using the Services offered on or through our Website or Mobile Application;
Other information from the use of our site, services, content, including without limitation, location data , blogs, and other communication data and resources available to you , that this is necessary for billing purposes or otherwise.
Some of the information we collect is directly from you via the Services. However, we may also collect Personal Information about you from other sources such as public databases, social media platforms, third-party data providers, and our joint marketing partners. Personal Information we collect from other sources may include demographic information, such as age and gender, device information, such as IP addresses (please refer to section below) location, such as city and state, and online behavioral data, such as information about your use of social media websites, page view information and search results and links. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Services. Users who are uncertain about what information is mandatory are welcome to contact us.
Please note that Shopdrop may transfer any information in its possession in connection with a sale of assets of the company, a sale of the company or a merger. The file containing your Personal Information will be kept at our offices. Except as provided by applicable legislation or otherwise provided in this Privacy Policy, only employees and agents of Shopdrop who require it in the course of their duties will have access to your Personal Information.
WHERE DO WE STORE YOUR PERSONAL INFORMATION
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, Shopdrop has put in place physical, electronic, and managerial procedures to safeguard and secure the information it collects online.
The data we collect may be transferred to and stored at a destination inside or outside of Canada. It may also be processed by staff located inside or outside of Canada or by the staff of one of our service providers, advertisers, or other affiliates. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details, providing customer services, after sales services, etc. By providing your information, you consent to this transfer, storing and/or processing. We will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
You are responsible for keeping the password, which you were issued or that you have chosen, and allows you to access certain features of our Website, confidential. You should not share this password with anyone.
USE AND PROCESSING OF COLLECTED INFORMATION
In order to make the Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. Our collection of Personal Information aims to offer you a unique, satisfactory, safe and effective personalized experience. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
- Create and manage user accounts
- Fulfill and manage orders
- Deliver products or Services
- Improve products and Services
- Send marketing and promotional communications
- Respond to inquiries and offer support
- Improve our Services, the Website, the Mobile Application and user experience
- Post customer testimonials
- Deliver targeted advertising
- Administer prize draws and competitions
- Enforce terms and conditions and policies
- Protect from abuse and malicious users
- Respond to legal requests and prevent harm
- Run and operate the Services
Furthermore, we may use your Personal Information to:
Ensure that content on our Website is presented to you in the most effective way;
Provide you with information, products or services that you request or those we think may interest you, where you have consented to be contacted for such purposes;
Meet our obligations arising from the Services offered on or through our Website;
Allow you to participate in interactive features that we offer, when you choose to do so;
Administer your account, conduct user analysis, display user targeting content;
Inform you about changes to our Services.
Processing your Personal Information depends on how you interact with the Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; ; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
We may also use your data or allow third parties to use your data to provide you with information about goods and services that may be of interest to you. We or these third parties may contact you about these products and services by mail or by telephone. If you are an old or existing user, we will contact you by electronic means (email or SMS) for services or products similar to those you have requested or ordered on our website. We may also contact you by telephone for customer satisfaction surveys.
You understand your mobile service provider may apply charges to SMS messages we send. Therefore, you hereby warrant that you are the owner or authorized user of the wireless device you use to subscribe to the SMS service, and that you are authorized to approve the applicable charges. To use the SMS service, you must be 18 years or older, or be otherwise authorized to accept the charges applicable on your invoice, and you must live in Canada. Your mobile operator and/or other service providers may also collect data regarding the use of your wireless device, and their practices are governed by their own privacy policies.
We will disclose information identifiable about visitors, users and members to our advertisers, including general information about our visitors, users and members (for example, we may inform our advertisers that 100 men aged under 30 have clicked on their advertising on a given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women living in a defined area). We could make use of your personal information to allow us to comply with our advertisers' wishes by displaying their advertisement to a targeted audience.
When your personal information is no longer required for the purposes described in this Privacy Policy, we will remove or destroy any personally identifiable information.
Shopdrop may share information with companies who work on our behalf to provide certain services, such as email processing and delivery and conducting research and analysis. Except as otherwise provided by applicable legislation, these companies are prohibited from using this information for any other purpose or from sharing this information with other companies.
Contact information provided in connection with problems, comments or requests is used only to respond to those problems, comments or requests. This information is not stored or used in connection with traffic or clickstream data and is provided to a third party only as necessary to respond to the comment, problem or request. Finally, you may choose to provide contact information, other Personal Information, and demographic information in order to participate in optional surveys, which are run for promotional purposes. Shopdrop may use such information to send you information about its Services. Finally, from time to time, Shopdrop may provide certain of its members’ registration information to selected third parties who wish to participate in special promotions offered in conjunction with our Website or Services. You may opt-out of receiving such communications at any time by contacting us.
Your Personal Information may be transferred outside of Canada to an organization which has put in place adequate safety measures.
BILLING AND PAYMENTS
In case of Services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your purchase transaction data is stored only as long as you are using the Services and as long as it is necessary to complete your purchase transaction. All direct payment gateways adhere to the latest security standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. We may use third-party service providers to process payments on our Website or Mobile Application. We strongly recommend that your review their privacy policy and terms of use. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and the Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
MANAGING INFORMATION
You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so by contacting us.
DISCLOSURE OF INFORMATION
Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may contract with other companies and share your information with our trusted third parties that work with us, any other affiliates , subsidiaries and any member of your group, which we rely upon to assist in the operation of the Services available to you. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only in order to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.
We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to valid legal proceedings, such as subpoenas, search warrants and court orders, to respond legal requirements, to enforce our laws or to establish or exercise our legal rights or defend against legal claims, or in other circumstances as provided by applicable legislation. , We will disclose any Personal Information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. This includes exchanging information with other companies and organizations to prevent fraud.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we will disclose your personal information to the seller or potential purchaser of the said business or assets. Your user account and Personale Information will be among the assets transferred;
If Shopdrop, the Mobile Application, the Website or substantial part of Shopdrop’s assets are acquired by a third party, personal information held by us about our visitors, users and customers Personal Information will be one of the transferred assets;
These third parties’ the use of your Personal Information will be governed by new privacy policies and by the services they provide.
LOGIN INFORMATION AND REFERRALS
When you disclose your Facebook, Gmail or other account email address and password to the Website, the Website will only use such information to (i) add you to our Facebook group or other social media account(s) and (ii) invite your Facebook friends (and contact on another social media accounts) to join the said Facebook group or other social media account(s). All such transmissions using your accounts and passwords are automatically performed over a secure, encrypted connection. The Website does not store your password(s).
If you choose to use our referral service to tell a friend about Shopdrop, our Website and/or our Mobile Application, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website or Mobile Application. Shopdrop stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at info@shopdrop.comto request that we remove this information from our database.
BLOG
Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@shopdrop.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
RETENTION OF INFORMATION
We will retain and use your Personal Information for as long as your account is active and for the period necessary to provide the Services, to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
YOUR RIGHTS
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent, where you have previously given your consent, to the processing of your information; (ii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iiii) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (iv) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; and (v) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; . This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof. You can exercise your rights at any time by contacting our Privacy Department by going to the "Contact Us” section.
PRIVACY OF CHILDREN
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Services, please contact us. You must also be old enough to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).
IP ADDRESSES AND COOKIES
The Services use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We may collect other information, including information about your computer and your connection, the page display statistics on incoming and outgoing traffic sites, ad data, IP address, operating system and type of browser in order to provide system administration and to report aggregate information to our advertisers. This is statistical data about the actions and behavior of our visitors and their browsing habits. The goal is not to identify a particular individual. For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to the hard drive of your computer. They help us to improve our site and provide better service. They enable us:
Analyze the traffic on our website, customize our services, content and advertising, measure promotional effectiveness and estimate the size of our audience and their use;
Store information about your preferences, and allow us to customize our site according to your personal interests and needs;
Accelerate your search on our website;
Recognize you when you return to our website.
We may use cookies to collect, store, and track information for statistical purposes to operate the Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, it may interfere with your use of our Websites and/or our Services and you may not be able to fully experience the features of the Services. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when you log on to our site.
What type of cookies do we use?
Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.
Functionality cookies
Functionality cookies let us operate the Website and Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.
Analytical cookies
These cookies enable us and third party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.
Social media cookies
Third party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit or use the Website and Services, or share content, by using a tagging mechanism provided by those social networks.
These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks’ privacy policies. We will not collect or share any personally identifiable information from the user.
What are your cookie options?
If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. Visit internetcookies.com to learn more about how to do this.
Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features the Website and Services offer.
Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may do so via the contact form or send an email to info@shopdrop.ca.
This document was last updated on April 30, 2021
List of cookies we collect
The table below lists the cookies we collect and what information they store.
Cookie Name
Cookie Description
FORM_KEY
Stores randomly generated key used to prevent forged requests.
PHPSESSID
Your session ID on the server.
GUEST-VIEW
Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART
A link to information about your cart and viewing history, if you have asked for this.
STF
Information on products you have emailed to friends.
STORE
The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE
Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT
Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS
Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION
Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY
Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION
Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE
Facilitates translation of content to other languages.
ADVERTISEMENTS
We may display online advertisements and we may share aggregated and non-identifying information about our customers that we or our advertisers collect through your use of the Services. We do not share personally identifiable information about individual customers with advertisers. In some instances, we may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience.
We may also permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Services. These companies may deliver ads that might place cookies and otherwise track user behavior. Shopdrop may use other third-party advertising companies to serve ads when you visit our Website or Mobile Application. These companies may use information gathering technologies to gather information about your behavior on our Website and other sites in order to provide you advertising based upon your browsing activities and interests. These companies may also use information (not including your name, address, e-mail address or telephone number) about your visits to this and other websites in order to provide advertisements on this Website and other sites about goods and services that may be of interest to you.
EMAIL MARKETING
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
LINKS TO OTHER RESOURCES
The Services, the Website and the Mobile Application may contain links to other resources that are not owned or controlled by us including without limitation our partners’ websites, advertisers’ websites, as well as to private sites. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. When you choose to follow one of these links, the requested page may or may not open in a new window. The information exchanged on the new site are no longer protected by our Privacy Policy.. The information exchanged on the new site are no longer protected by our Privacy Policy. These sites have their own privacy policies and we do not accept any responsibility or liability for these policies. We suggest you review these policies before you submit your personal information at these sites.
INFORMATION SECURITY
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed and the transmission of information via the internet is not completely secure. Therefore, while we strive to protect your Personal Information, we cannot guarantee the security of the data transmitted to us. Therefore, you should consider any communication that you transmit to Shopdrop (such as data, orders, comments, or suggestions) as non-confidential, and agree that Shopdrop will not be liable or responsible if information that belongs to you is intercepted and used by an unintended recipient. By using our Services, our Website or our Mobile Application, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and Shopdrop cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
DATA BREACH
In the event we become aware that the security of the Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Services, send you an email.
CHANGES AND AMENDMENTS
We reserve the right to modify this Policy or its terms relating to the Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.
ACCEPTANCE OF THIS POLICY
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services.
CONTACTING US
Your questions, comments and requests regarding this privacy policy, the collection of Personal Information or general enquiries, are welcomed and should be addressed to our privacy department by email at the following address info@shopdrop.com. You may also use the above contact information if you think any information about you is inaccurate, incomplete, or if you want to change the sort of information about you that we may have collected.
In case you are not satisfied with our response you can contact the Office of the Privacy Commissioner of Canada at the following address: 30 Victoria Street, Gatineau, Quebec, K1A 1H3, by phone at 1-800 -282-1376 or online at www.priv.gc.ca.
This document was last updated on May 24, 2021
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form or send an email to info@shopdrop.ca.
This page (together with the documents it refers to) contains the terms and conditions under which we provide the services offered by Shopdrop Marketplace Inc. (hereinafter "we". “us”, “our” or “Shopdrop”), www.shopdrop.ca and the Shopdrop mobile application (hereinafter collectively referred to as “the App” or the “Website”) and any of their related products and services (collectively, "Services").
These terms and conditions ("Agreement") set forth the general terms and conditions of your use of the Website. This Agreement is legally binding between you, our visitors, our members, our vendors, our third-party service providers, and our advertisers (collectively referred to as "User", "you" or "your") and Shopdrop regarding the use of the Website or the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and must not access and use the Services in any way. You acknowledge that this Agreement is a contract between you and Shopdrop., even though it is electronic and is not physically signed by you, and it governs your use of the Services.
Please read those terms and conditions carefully before you subscribe to one of our Services.
We are not responsible for any content referred to through our Website. If damage is caused by the use of information displayed through an external link, only the respective authors of said links might be liable, and in no case, we can be held liable for such damage. Furthermore, we are not liable for any posting or messages published by our Users.
These terms and conditions should be read in conjunction with the privacy policy of our website available at http://www.shopdrop.ca/privacypolicy, as amended from time to time.
ABOUT US
We operate the www.shopdrop.ca website and the “SHOPDROP” mobile application. We are SHOPDROP MARTKERPALCE INC., a company duly incorporated and registered Quebec, Canada. Our head office is located at the following address: 5247 Ave Borden, in the city of Montreal, Province of Quebec, Canada. We also do business under the name LES MARCHÉS SHOPDROP.
OUR SERVICES
Through our Website and App, we offer an interactive mobile platform designed to allow you to search, browse and purchase consumer goods, including without limitation clothing, office supplies, groceries, and supermarket products offered by vendors. We will coordinate the shipment and delivery of merchandise ordered through the platform (the "Services").
By using the Website, you acknowledge and accept that our vendors and deliverers are independent contractors and are not Shopdrop employees. The vendors and deliverers act on your behalf in providing Services relating to an order, and that we have no relationship with you, the vendors, or the deliverers other than to provide the Services set out herein. By using the Website, you accept that we may charge commissions to vendors and/or Deliverers for the Services provided.
Be advised that Shopdrop has no control over the quality, time, failures or any other aspects relating in any way to the services or merchandise offered by our vendors and deliverers. We can only control the Services provided directly by us.
WHERE CAN YOU FIND SHOPDROP?
You can use our App by downloading the application in the Apple App Store for iOS devices or in the Google Play Store for Android devices. Internet connection is required to use our Services. PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR ADDITIONAL CHARGES OR FEES CHARGED BY YOUR INTERNET OR MOBILE SERVICE PROVIDER FOR THE USE OF OUR WEBSITE.
By visiting or using our Website, you agree to be subjected to the present Terms and Conditions and to be bound by each and every provision of the present Agreement. The use of the Website is conditional upon acceptance of the provisions of the present Agreement, including the Terms and Conditions.
By subscribing or signing up to our Services, you expressly consent to receive emails, updates, news, or other correspondences from us related to the Services you subscribed to or other services offered by Shopdrop.
By visiting our Website and using our Services, you declare that:
You have the legal capacity to enter into contracts, and
You are at least 18 years old.
If you create an account on the Services, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. You are responsible for the usage which will be made on the Website of your username and your password. You also guarantee the veracity and the exactitude of the information you provide on the Website. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. We may also suspend and/or delete your account if it is not created in accordance with this Agreement, including by providing false information, or by creating more than one account for one person. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
Each User may only create one account and you are the only authorized person to access the Website through this account. You are responsible for maintaining the confidentiality of any password or account number you provide in order to access the Website or the Service. You are solely liable for any orders, transactions, or other activity executed under your account or password. Be advised that Shopdrop has no control over who is using your account and therefore disclaims all responsibility and liability relating to such use. If you suspect a third party might be accessing and your using your account on the Website, you must immediately notify us in writing by sending an email to info@shopdrop.ca.
When you create an account with Shopdrop, you may provide your telephone number. By doing so, you are granting express consent for Shopdrop to make use of said number in order to make calls and send text messages in the course of the execution of the Services.
By using our Website and/or Services, you acknowledge and agree that our vendors and deliverers may contact you in relation to an order that you place on the Website, or in relation to the Services related thereto, through any contact method provided in your account. Shopdrop does not bear any responsibility or liability for any such contact between you and any vendor and/or deliverer.
HOW THE WEBSITE WORKS
It’s very simple, you should follow the steps below to place an order on the Website:
Open an account with Shopdrop;
Search for the vendor(s) or product(s);
Select the product(s) you wish to purchase;
confirm the order
your order will be delivered within the timeframe indicated on your order confirmation
Product unavailable
Should any product in your order not be available when the vendor is filling a said order, the vendor has the discretion to either contact you to obtain instructions for a substitution for the unavailable product, or not include the said product in your order.
Pricing
The prices and other applicable charges (including without limitation shipping and handling and delivery charges) for the Services we provide are the ones indicated on our Website, except in cases of obvious and manifest error. You will be made aware of the applicable fees and charges when you visit our Website and you will accept the applicable fee prior to completing the transaction. All payments are due immediately upon placing the order. Upon confirmation and payment for your order, you will receive a receipt by email.
We reserve the right to modify the prices and other applicable charges indicated on the Website at any time, without notice, but changes will not affect purchase orders for which we have already sent a confirmation.
Unless otherwise clearly indicated, prices are in Canadian dollars and do not include GST, QST, HST, and/or other applicable taxes. Taxes will be added to all transactions conditional to the applicable tax laws and treaties.
Payment for our Services must be made by credit card, debit card, PayPal, or other payment method accepted through our Website. We may use third-party service providers to process payments on our Website or Mobile Application. We strongly recommend that you review their privacy policy and terms of use. Please refer to the “Billing and Payments” section for more information regarding our billing and payment procedures
Alcohol products
Please note that the Website does not offer the sale or delivery of alcohol products (including without limitation beer products).
Tobacco, Cannabis, and Vapour Products
Please note that the Website does not offer the sale or delivery of tobacco products (including without limitation cigarettes), cannabis products (including cannabis-related products), or other vapor products (whether containing nicotine or not).
Over-the-Counter Medications
By placing an order that includes any product that is an over-the-counter drug or other medical product, you acknowledge and agree that your order use of such product is entirely at your own risk. You acknowledge and agree that we do not provide any medical advice, diagnosis, or treatment and that no pharmacy-patient relationship nor physician-patient relationship exists between Shopdrop and you as a result of your use of the Services.
We encourage you to consult with your healthcare professional or pharmacist regarding all health-related issues.
SHOPDROP MAKES NO REPRESENTATIONS REGARDING ANY HEALTH BENEFITS, RISKS, OR HEALTH INFORMATION RELATING TO ANY OVER-THE-COUNTER DRUG OR OTHER MEDICAL PRODUCTS, AND SHOPDROP, ITS DIRECTORS, EMPLOYEES, SUBSIDIARIES, AFFILIATES, AGENTS AND REPRESENTATIVES, AND THE CONTRACTORS SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR SUCH OVER-THE-COUNTER DRUG AND OTHER MEDICAL PRODUCTS (INCLUDING YOUR USE THEREOF) AT ALL.
IF YOU ARE HAVING A MEDICAL EMERGENCY, CONTACT YOUR LOCAL EMERGENCY ASSISTANCE SERVICE IMMEDIATELY.
RETURNS
If a product you receive is in damaged or it is wrong, you can submit a claim to info@shopdrop.ca or through the in-app chat and our team will review your claim. If your claim is well-founded, we will contact you and advise you of the replacement/return process or the reimbursement process, as the case may be. Refunds may take 5 to 10 business days to be reflected in your account. Please note that returns and replacements are subject to the policies of each specific vendor. Products that you open are not eligible for a return, replacement, or refund.
CANCELLATION OF REGISTRATION
You may cancel your account at any time, for any other reason.
Please note that all transactions completed prior to the cancelation of your account are final and you will not be eligible for a refund.
We reserve the right to cancel your account without notice if you fail or failed to pay for any service, if you have violated any term or condition hereof. We also reserve the right to cancel your account at any time without notice and at our sole discretion, prior to receiving your payment for the services rendered through our Website.
Upon cancellation or termination of your registration, we reserve the right, at our sole discretion, to retain or immediately and irrevocably delete the contents of your account and/or other information available on our Website.
USER CONTENT
We do not own any data, information or material (collectively, "Content") that you submit on the Services in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may monitor and review the Content on the Services submitted or created using our Services by you. You grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you.
In addition to the foregoing, you are solely responsible for the Content that you publish or display on our Website, and/or transmit to other Users. You will not post on the Website, or transmit to other Users, any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive, or illegal material, or any material that infringes or violates another party's rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). You will not provide inaccurate, misleading or false information to Shopdrop or to any other user. If the information provided to Shopdrop or another user, subsequently becomes inaccurate, misleading or false, you will promptly notify us of such change. The following is a partial list of content you may not upload, post, or transmit (collectively, “submit”):
is patently offensive to the online community, such as content that promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual;
harasses or advocates harassment of another person;
promotes information that is false, misleading, or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory,or libelous;
provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under the age of 18;
contains sexually explicit content;
provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
involves the transmission of “junk mail”, “chain letters,” or unsolicited mass mailing or “spamming”;
promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated images, audio or video, or links to pirated images, audio or video files;
solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes;
infringes any third party’s copyrights or other rights (e.g., trademark, privacy rights, etc.);
Your use of the Website, including but not limited to the content you post on the Website, must be in accordance with any and all applicable laws and regulations.
Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our opinion, violates any of our policies or is in any way harmful or objectionable. Shopdrop may immediately remove any content that it solely decides to be in violations of its term and conditions, without notice. Furthermore, Shopdrop may terminate your account, without notice, and without prejudice to any other rights and recourses that it may have against you. You also grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose.
UNSOLICITED EMAILS (“SPAM”)
Shopdrop prohibits the use of our Website to send unsolicited emails to our Users. Any member who violates this provision will have their account closed and their registration terminated at the sole discretion of Shopdrop.
Notwithstanding the above, uncontrolled activity by third parties may lead to spam emails or unsolicited emails directed to our Users, we are hereby exonerated from any damage, loss or other disturbance caused by such third parties.
BILLING AND PAYMENTS
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and the Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
ACCURACY OF INFORMATION
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Services or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Services including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Services should be taken to indicate that all information on the Services or Services has been modified or updated.
THIRD-PARTY SERVICES
If you decide to enable, access or use third-party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content, the quality or the exactitude of the products and services they offer, or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. We offer no guarantees on other websites to which the Website gives you access. You irrevocably waive any claim against Shopdrop with respect to such other services. Shopdrop is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. It is entirely your responsibility to ensure that the websites which you choose to access, are free from any destructive elements, including viruses. You will have to refer to the policies and conditions of use appearing on those websites, regarding privacy and other topics before accessing, consulting or using them. We are not responsible for the information or content associated with these third parties.
You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting Shopdrop to disclose your data as necessary to facilitate the use or enablement of such other services.
BACKUPS
We perform regular backups of the Website and its Content and will do our best to ensure the completeness and accuracy of these backups. In the event of hardware failure or data loss, we will restore backups automatically to minimize the impact and downtime.
ADVERTISEMENTS
During your use of the Services, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Services. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.
LINKS TO OTHER RESOURCES
Although the Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Services. Your linking to any other off-site resources is at your own risk.
DISCLAIMER AND LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, in no event will Shopdrop, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Shopdrop and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Shopdrop for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
You must indemnify and defend at your expense, Shopdrop, its directors, officers, employees and agents against any lawsuit, claim, demand, debt or liability, damages, costs and expenses including attorneys' fees, arising, directly or indirectly, from your content, your use of the Services or the Website, your conduct in connection with the services offered or with the Website, or any violation of the presents, any other law or the rights of a third party.
We do not guarantee that the information, services and software provided on the Website will be exempt of anomalies or errors and "bugs", neither that those could be corrected, nor that the Website will function without interruptions or breakdowns, nor that it is compatible with a material or a particular configuration other than those expressly validated by us.
Under no circumstances will we be responsible for any dysfunctions attributable to third-party software, whether or not incorporated into the Website or are provided with this Website.
Under no circumstances will we be responsible for damages directly or indirectly, foreseeable or unforeseeable (including the loss of profits or opportunity) arising from the supply and/or use, or the total or partial impossibility to use the Services provided on the Website.
Most notably, but not limited to the preceding general points, we will not be responsible for any losses of income, any losses of profits, as well as any damages, caused to the Users (including without limitation vendors) directly or indirectly, through the use of the Website.
We will not be held responsible for any or all errors or omissions likely to occur on the Website. We will not be held responsible towards whoever for the errors or omissions of any nature related to the contents or the materials related to the present Website, and will offer no guarantees express or implicit on the contents or materials related to the present Website. We will not be held responsible for any or all losses, or any or all damages of any nature, direct or indirect, specials or fortuitous included, likely to result.
Furthermore, we are not responsible for Users’ or third-party behaviour, comments and ratings on published material, whether favorable or not. We are not responsible for any damage this may cause to our Users.
We are not responsible for uncontrolled activity by third parties which leads to spam emails or unsolicited emails directed to our Users. We are not responsible for any damage, loss or other disturbance caused to our Users by such third parties.
We will not be held responsible for inaccuracies appearing in the statistics page and caused by third party spammers or robot activity that compromises our ability to provide accurate and uncompromised statistics regarding the use made by our Users of our Website. We are not responsible for any inaccuracy or damage this may cause to our Users.
We do not ensure the accuracy of any information provided by our Users (including without limitation our vendors). Users shall exonerate us against and in respect to any damages and all claims and recourse that can be brought against us with regard to any information provided by the User(s) and broadcasted or displayed on our Website. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.
Users will compensate us for any claims, including interest, penalties as well as any legal fees that we may incur due to the User’s information retrieved from our Website.
Users will exonerate us and Users will be responsible for the total sum of any losses, costs and expenses, including reasonable attorney fees, related to any violations of the present provisions of the Agreement by the User(s) or by any other person with access to the User's account, either through the use of the present Website, or by the broadcasting, display or transmission of any information or materials on the present Website by the User and by any other person with access to the User's account.
You understand that this Agreement has been considered in light if these limitations, and that the terms of the Agreement would have not been possible but for this limitation.
INTELLECTUAL PROPERTY RIGHTS
We are the owner(s) and/or holder(s) of all intellectual property rights on our Website, registered or not, and any material we publish on our Website, including but not limited to graphics, Website content, etc. The contents and the copyrights on the contents belong or are under control of Shopdrop, and its logo is a registered trademark. Those works are protected by copyright laws and all rights attached thereto are reserved.
You can print a copy and download extracts of any page of our site for your personal use. However, you cannot use all or part of the protected content hereunder, for commercial purposes, without first obtaining an express license from the owner(s) of said content (i.e. us or our partners). It is strictly forbidden to use any of the trademarks appearing on this Website or any other website accessible via this website without the written authorization by Shopdrop or by the holder of the rights on this trademark. You agree that you will not use Shopdrop’s proprietary information or materials in any way whatsoever except for the use of the Website in compliance with the present Agreement. No portion of our content or of our Website can be reproduced in any form or by any means, except as expressly permitted in this Agreement. Furthermore, you agree not to modify, sell, distribute or create derivative words based on our Website, products and Services in any manner, and you shall not use our Website in any unauthorized way whatsoever, including but not limited to by trespass or burdening our network and service capacity.
If you post comments on the products or services on other websites, blogs or social media (hereinafter “Comments”), you must ensure that these comments reflect a well-founded opinion. By subscribing to our services, you irrevocably authorize us to quote and publish your comments on our Website, and any advertising or social media that may be created later.
We do not claim ownership of the materials you provide to us. However, by posting, uploading, providing or submitting material, you grant us the necessary authorizations and licenses to use the information you submitted in connection with the operation of our business, including, but not limited to, the rights to: copy, distribute, transmit, display, perform, reproduce, edit and translate the material submitted by you, including but not limited to graphics, comments, etc. By posting, uploading, inputting, providing or submitting your material, you warrant and represent that you are holding, and/or you control all the rights connected to said content as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit said content.
Every User expressly guarantees to Shopdrop that all the materials of text, photographs, drawings, trademarks or any other materials provided to us for publication on the accessible web pages of the Website are the property of the User, or that the said User has the authorization of the holder of the rights concerned, to use any material concerned. Therefore, Users must be committed to exonerating and defending us, as well as our subcontractors, against any claims or against any recourse which can be brought against us following the use of such materials provided by the User(s).
Notwithstanding the above all recommendations, improvements or modifications to our products and services made in response to your call and/or anyone acting on your behalf, including your employees, will be our property, whether these improvements and recommendations are integrated into our products and services or not.
FORCE MAJEURE
We will not be liable for any failure or delay in the performance of our obligations under this Agreement, if such failure or delay is caused by of Force Majeure, as defined below.
A Force Majeure Event includes any act, event, omission or accident beyond our reasonable control, including, but not limited to:
- strikes , lockouts or other situation or industrial phenomenon ; - civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war ; - fire, explosion, storm, flood, earthquake, subsidence, epidemic or another natural disaster; - impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; - impossibility of the use of networks of public or private telecommunications; and - The acts, decrees, legislation, regulations or restrictions of any government.
Our performance is deemed to be suspended as long as the event of force majeure continues (the “Period”), and we are entitled to an extension of time for performance equivalent to that Period. We will use all reasonable means at our disposal to end the event of Force Majeure and/or find a solution by which we keep our commitments and obligations under this Agreement, despite the event Force Majeure. Please note that this is an obligation of means and not an obligation of result.
WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or correspondence we send to you should be in writing. When using our Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our Website. You hereby accept the electronic means of communication instead of written submissions, and you acknowledge that all contracts, notices, disclosures and other communications that we provide to you electronically comply with the requirements of laws and have the same legal force as written communications. This condition does not affect your statutory rights.
DISPUTE RESOLUTION
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed and construed in accordance with the laws of the province of Quebec, and, to the extent applicable, the laws of Canada, without regard to its rules on conflicts or choice of law. The parties agree to elect domicile in the judicial district of Montreal, in the province of Quebec, Canada, and select it as the appropriate district for the hearing of any claim arising out of the interpretation, application, performance, entry into force , validity and effects or Agreement(s) hereunderand you hereby submit to the jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. Except if you are located in the Province of Québec, you also agree to waive any right you may have to commence or participate in any class action against Shopdrop related to the Website, the Services, the services or products of any vendor, deliverer or third party service provider, or this Agreement.
CHANGES AND AMENDMENTS
We reserve the right to modify this Agreement or its terms relating to the Services, in whole or in part, at any time, effective upon posting of an updated version of this Agreement on the Services. We will notify you of any changes to the Agreement, thirty (30) days before the effective date of the changes. This notice will contain the new provisions, the amended provisions (and the earlier version of those provisions), as well as the date of entry into force of the amendments. We strongly recommend that you read all the changes to our Terms of Use. Continued use of the Services after any such changes shall constitute your consent to such changes.
ACCEPTANCE OF THESE TERMS
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Services.
CONTACTING US
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may do so via the contact form or send an email to info@shopdrop.ca.