Delivery Fees

Delivery fees have been calculated based on the location of the delivery. The fee will be displayed during the checkout when the Postal Code for the destination is entered.

Delivery fees start from $ 6.99 on any order of $49.99 and above

Delivery Times

Same-Day Delivery for all orders made before 3:00 P.M (EDT) 

Any order made after 3:00 P.M (EDT) will be delivered the second day.

Delivery Day & Time can be chosen during checkout.

Receiving your delivery

  • Check text messages and phone calls from the delivery driver.
  • Leave instructions for the driver in the comment section at the Checkout process ( Access code, parking spot, door color, etc…)

The driver can’t find your location

In case the driver can’t find your location, they’ll try to contact you via phone call and messages. Unless you request for them to do so, drivers can leave the order at the door, please note that Shopdrop is not responsible for any theft or lost items.

If the customer can’t be reached or contacted for a period of time 10min, the order will be canceled and no refund will be granted.

Unavailable to receive the order

If for any reason you can’t be there to receive your order in person, you have to ask the driver to reach out to a friend or neighbor to accept the order on behalf of you which must be located nearby no more than 300 meters.

Wrong address?

If you entered the wrong address while ordering and the driver reached the wrong location, no refund will be granted & the order will be canceled.

Cancel your order

You can cancel your order for a full refund without any additional fees if the driver is not out for delivering your order by calling the vendor support number which you can find on the vendor page on the platform.